Yes, we can help with any issues or questions related to our website. In such cases please contact us by creating a ticket below. However, we actually don't provide customer support and cannot help with problems related to Flight Simulator or installation issues in general. Please note that Flightsim.to serves just as a platform. Our community-driven helpdesk provides you relevant guides, tutorials and troubleshooting steps with which you can try to solve issues yourself.
If you are not able to solve a problem, please ask for individual help on our discord server, where other community users may help you. If you have a problem with a specific scenery or livery, please contact the respective author via DM, as only he can help you.