How can we help you?

Frequently asked questions

• Do you provide customer support?

  Yes, we can help with any issues or questions related to our website. In such cases please contact us by creating a ticket below. However, we actually don't provide customer support and cannot help with problems related to Flight Simulator or installation issues in general. Please note that Flightsim.to serves just as a platform. Our community-driven helpdesk provides you relevant guides, tutorials and troubleshooting steps with which you can try to solve issues yourself.

  If you are not able to solve a problem, please ask for individual help on our discord server, where other community users may help you. If you have a problem with a specific scenery or livery, please contact the respective author via DM, as only he can help you.

• Are you affiliated with Microsoft or Asobo?

  No, this is a community-driven project to make sharing mods, add-ons and liveries easier than ever before. We are neither affiliated with Microsoft, nor with Asobo or Flight Simulator in any way.

• How do I install liveries?

  Short version
  Download a livery, unzip it and drag-and-drop the downloaded folder into your Community folder of Flight Simulator. That's it.
  
  Advanced Guide
  Click here for the more advanced guide.

• How do I install sceneries?

  Short version
  Download a scenery, unzip it and drag-and-drop the downloaded folder into your Community folder of Flight Simulator. That's it.
  
  Advanced Guide
  Click here for the more advanced guide.

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