Question 1

What is the Flightsim.to Store?

Accepted Answer

Flightsim.to Store is the marketplace for Microsoft Flight Simulator add-ons. You can discover, purchase, and download scenery, aircraft, liveries, and other enhancements for your simulator.

Question 2

Do I need an account to browse the store?

Accepted Answer

No, you can browse all products without an account. However, you'll need to sign in to make purchases, leave reviews, or manage your wishlist. You can simply use your regular Flightsim.to account for a seamless experience.

Question 3

Is Flightsim.to affiliated with Microsoft or Asobo Studio?

Accepted Answer

No, Flightsim.to is an independent community-driven platform and is not officially affiliated with Microsoft or Asobo Studio.

Question 4

What is the expected delivery time?

Accepted Answer

Products are delivered as instant digital downloads once your payment has been confirmed. This usually takes between 0 to 15 minutes.

Question 5

What payment methods are accepted?

Accepted Answer

We accept major credit and debit cards, PayPal, AliPay, and other regional payment methods depending on your location. Go to checkout to see a list of available payment methods to you.

Question 6

Can I get a refund?

Accepted Answer

Refund policies vary by developer. Generally, digital products are non-refundable once downloaded. If you experience technical issues, please contact the developer first. See our Refund Policy for more information.

Question 7

Where can I find my purchased products?

Accepted Answer

All your purchases are available in the 'Purchases' section of your account. You can re-download them at any time.

Question 8

How do I get the invoice?

Accepted Answer

Once your order has been successfully completed, we send you the invoice and order confirmation to the email address used during checkout. Please also check your spam folder.

Question 9

What does '2020' and '2024' compatibility mean?

Accepted Answer

'2020' refers to Microsoft Flight Simulator 2020 and '2024' refers to Microsoft Flight Simulator 2024. Products may support one or both versions — check the compatibility tags on each product page.

Question 10

Will add-ons for MSFS 2020 work in MSFS 2024?

Accepted Answer

Not necessarily. While some add-ons are cross-compatible, many require updates or separate versions for MSFS 2024. Always check the product's compatibility information before purchasing.

Question 11

Will add-ons work on Xbox or PlayStation?

Accepted Answer

No. All products available on the Flightsim.to Store are designed exclusively for Windows. Xbox and PlayStation operate within closed ecosystems, which prevent the use of external modifications outside their respective official in-game marketplaces.

Question 12

How do I install an add-on?

Accepted Answer

For the most add-ons, installation works just like any other freeware you have downloaded from Flightsim.to. After downloading, extract the files and place them in your simulator's Community folder. Some products include an installer that handles this automatically. Detailed instructions are typically provided on the product page.

Question 13

My download isn't working. What should I do?

Accepted Answer

Try clearing your browser cache or using a different browser. If the issue persists, check your internet connection and ensure you have enough disk space. Contact support if the problem continues.

Question 14

Is there a download limit?

Accepted Answer

Generally, there is no limit on re-downloading your purchased products. However, we may use systems to detect unusual high download behaviour and may temporarily restrict access. We recommend that you always keep a local backup of your purchases.

Question 15

How can I publish my add-on on the store?

Accepted Answer

Please submit your application to support@flightsim.to, including relevant information and preview material for the product(s) you intend to release. Submissions should be close to release-ready before you apply. Please note that EU-based sellers must have a valid VAT ID before they can begin selling. Our team will review your submission and respond accordingly.

Question 16

What is the revenue split for developers?

Accepted Answer

Revenue split details are available in the developer agreement. Please visit the developer portal or contact our team for specific information.

Frequently Asked Questions

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Purchases & Payments

Compatibility

Downloads & Installation

Developers